Surrey County Council’s telephone number is changing to 03456 009 009 with effect from December 1st.
Seven new direct dial 0300 numbers are being introduced at the sametime. These will still go through to staff in the contact centre but will allow callers to bypass the voice messages on 03456 009 009 and go straight through to the team they need.
- Libraries: 0300 200 1001
- Registration: 0300 200 1002
- Roads and transport: 0300 200 1003
- Schools: 0300 200 1004
- Adult social care: 0300 200 1005
- Children’s social care: 0300 200 1006
- Jobs: 0300 200 1007
Calls to an 03 number from any network will cost no more than those to 01 or 02 numbers. 03 numbers are also included in most call packages.
The old 08456 009 009 number won’t be switched off for up to five years so you will still be able to contact the existing ‘phone services without incurring additional expense.
Please do let me know if you have any problems with these new numbers and I will communicate your concerns directly to the County Council.
